Payment Methods
Payment Methods
Clear, professional information about how you can pay at Wyeclo. For questions, email support@wyeclo.com.
Last updated: 07 October 2025
Cards
- We accept major debit and credit cards where available.
- Enter the cardholder name, number, expiry and security code (CVC/CVV) at checkout.
- Your bank may use additional verification (e.g., 3-D Secure or one-time code).
Digital Wallets
- Common wallets (e.g., device or browser-based) may be offered at checkout.
- When selected, you’ll confirm the payment using your wallet’s authentication.
Other Options
- Depending on your location, additional local methods may appear automatically.
- If a method isn’t listed at checkout, it isn’t currently supported for your order.
Currency
- All prices and charges are in USD.
- Your bank or wallet may convert currency and apply fees based on your location.
When We Charge
- At order placement, your bank may place an authorization hold.
- We capture the payment when the order is confirmed for processing.
- If an order (or item) is canceled before capture, the authorization is released by your bank.
Security
- Payments are processed by certified providers using encryption and tokenization.
- We do not store full card details.
- Extra checks may occur to prevent fraud and keep your account safe.
Refunds
- Approved refunds are issued to the original payment method.
- Your bank or wallet controls posting times after we process the refund.
- See our Returns & Refunds Policy for eligibility and steps.
Failed or Declined Payments
- Incorrect card details or insufficient funds.
- Bank security blocks or verification not completed.
- Billing address mismatch. Try updating details or contacting your bank.
Authorizations & Duplicate Lines
- An authorization hold can appear like a duplicate charge temporarily.
- Only the captured amount is collected; holds are released by your bank.
- Still unsure? Contact us and your bank for clarification.
Taxes & Duties
Prices shown at checkout include applicable taxes and duties for your destination whenever required. In the rare event a carrier requests payment on delivery due to an error, you may refuse the charge and let it return to sender, or accept the parcel and email support@wyeclo.com so we can assist.
Need help with a payment?
Email us at support@wyeclo.com with your order number and a brief description of the issue. Our team replies on business days, typically within 1–2 business days.